Articles on: BILLING & PAYMENT

Billing Wallet

I. Multi Wallet: Manage your budgets profile by profile


What is Multi Wallet?

Multi Wallet is the latest version of our Ctrl+Reach wallet system.
It allows you to centralize the management of all your profiles in a single account, while allocating each one an independent budget.
It's the perfect tool for keeping an overview of your campaigns, as well as a precise reading of spending per project.


Where to find it and how it works?

You can access it from the Billing tab


Once in Multi Wallet, you can :

  • Add credits to a specific profile
  • Transfer credits between profiles
  • View payment history
  • Make payment requests
  • Download your invoices
  • Generate a Spending Report by date and profile
  • Change or cancel your subscription

Each profile has his or her own space where you can track expenses, add budget, make transfers, or analyze campaign results.

⚠️ Important information

If an profile is archived, its credits are not lost: you can transfer them to another active wallet.


Generate an specific profile spending report

If you want to track your campaign expenses by profile, you can easily generate a spending report directly from your Ctrl+Reach dashboard.


Here’s how:
  • Go to the Billing section.
  • On the Wallet page, move your mouse over the profile concerned.
  • Click on the Spending report button.

  • Select the date range you’d like to analyze.
  • Choose the campaigns you’d like to include in the report (they’ll appear based on the selected dates).
  • Click Download to get your report.

A detailed report will be generated automatically, showing all expenses for that profile over the selected period.


Transferring funds from one artist to another

  1. On the Billing page, hover your mouse over the profile from which you want to make the transfer.


  1. Click on “Make a transfer.”


  1. Select the profile that will receive the transfer.


  1. Once selected, enter the amount you want to send.


  1. Click on Transfer.



II. Using Ctrl+Reach in Business Manager: A different approach to wallet management


Depending on the platform on which you launch your campaign, the Wallet will function differently.


YouTube

  • To launch a campaign on YouTube, you must top up your Wallet via Ctrl+Reach.
  • The amount you credit will be used to pay for your YouTube campaigns.
  • Without prior top-up, the campaign cannot be broadcast.


Meta & TikTok

  • If you use Ctrl+Reach on your Business Manager (Meta or TikTok), you don't need to reload the Wallet.
  • Advertising expenses go directly through your advertising account in BM
  • In this case, the Wallet is not used for payment but remains visible in the app for centralized tracking.


Key points to remember

  • Launch on YouTube = Top up to launch your campaigns.
  • Launch on Meta & TikTok = No need to top up your wallet → billing is done directly through your BM.



III. Access my invoices


1. Login to your account:

  • Go to the Ctrl+Reach platform and log in with your login and password.


2. Access to the billing area:

  • Once logged in, click on the Billing icon in the top left-hand menu.

  • Then click on Invoices

 3. Viewing invoices:


  • Here you'll find a list of all your past invoices.
  • To refine your search, you can select the profile concerned and choose a date range.

  • Once you've found the invoice, click on the Download icon on the right to retrieve it in PDF format.

Updated on: 07/08/2026

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