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Add credits

Adding credits to Ctrl+Reach: two possible methods

 

1. Classic method (via Billing tab)

You can add credits only via the Billing tab, in two ways:

  • Click on “Add credits” in the top right-hand corner of your screen

  • Or by directly selecting the profile concerned, then clicking on “Add credits”.

  • You can then choose the desired amount and finalize payment via Stripe.

 


💡 It's also possible to add credits to multiple profile at once from the Billing page.

 

2. Payment requests method

If you prefer to use a payment request :

  • Go to the Billing tab.
  • Click on Payment Requests.

  • Select the profile's name.


  • Indicate the amount to be added and the e-mail address of the person to whom the request should be sent.

 

Once the request has been accepted and paid for, the credits will be automatically added to the profile's account.

 

ADVICE: Recovering credit: To recover credit from your bank account, ask to speak to an agent to make your request.

Updated on: 11/07/2025

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