> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ctrlreach.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Pixel

# I. Create and share my Meta Pixel (Ctrl+Reach BM)


To connect your **Meta Pixel** to Ctrl+Reach, you first need to create a Pixel in **Meta Events Manager**, then share it with Ctrl+Reach.
Follow the steps below.
 

### 1. Create your Meta Pixel

From your **Business Manager**:
* Go to **Business Settings** and click on **Data Sources**
* Then click on **Datasets**, and select **Add**
* Name your dataset, then click **Create**.
 ![](https://storage.crisp.chat/users/helpdesk/website/-/7/7/c/6/77c66f5e87ea8c00/1_1vgr4ly.png =1061xauto)

### 2. Install the Pixel on your website
You have two options to install your Pixel on **Dice / Shotgun** or your website.

###### Option A — Using the Pixel ID
* Go to **Dice or Shotgun → Settings → Integrations**
* Find the **Meta Pixel** section
* Paste your **Meta Pixel ID**
* Click **Save**

###### Option B — Manual code installation
If the platform allows you to add HTML code:
* Go to **Events Manager → Install the Pixel**
* Copy the **Pixel script**
* Paste it into the dedicated section on your website
* Save your changes
## 
### 3. Configure events in Meta Events Manager (Optional) 
* Go to **Events Manager** and click **Set up Conversions API**
 ![](https://storage.crisp.chat/users/helpdesk/website/-/7/7/c/6/77c66f5e87ea8c00/7_1jvuzm8.png =942xauto)
* Choose **Manual setup**, then click **Next**
* Select **Conversions API and Meta Pixel**, then click **Next**
 ![](https://storage.crisp.chat/users/helpdesk/website/-/7/7/c/6/77c66f5e87ea8c00/8_vtvqjm.png =925xauto)
* Click **Continue**
In the **Select events** section, enable:
* View Content
* Add to Cart
* Initiate Checkout
* Purchase
 ![](https://storage.crisp.chat/users/helpdesk/website/-/7/7/c/6/77c66f5e87ea8c00/9_a3bbv6.png =956xauto)

* Then click **Continue** until the setup is complete.
![](https://storage.crisp.chat/users/helpdesk/website/-/7/7/c/6/77c66f5e87ea8c00/10_1gn6x8z.png =757xauto)

### 4. Share your Meta Pixel
From **Data Sources**, select your **Pixel / Dataset**
* Click Assign Partner
 ![](https://storage.crisp.chat/users/helpdesk/website/-/7/7/c/6/77c66f5e87ea8c00/11_4u3rsm.png =366xauto)
* Enter the following **Business ID**:
| Share your Pixel with our Business Manager - ID: 979905322752559
* Enable **Full control** so AdsLink can retrieve all data
* Click **Assign**
 ![](https://storage.crisp.chat/users/helpdesk/website/-/7/7/c/6/77c66f5e87ea8c00/12_8vzasa.png =438xauto)

 
Your Pixel is now shared!
||| Don’t forget to notify your account manager, so they can link the dataset to your client account in Ctrl+Reach.

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# II. My Pixel is not displayed

### 1. Pixel linked to another account
* If your Pixel has already been shared with another user account or Business Manager, this may cause conflicts.
* **What to do**: Make sure the Pixel is assigned to the Ctrl+Reach account with which you're launching your campaign.
 
### 2. Your Pixel may not have been shared with Ctrl+Reach
For a Pixel to be usable in your campaign, it must be correctly shared with Ctrl+Reach.
**Check :**
* You have shared your Pixel via Meta Business Manager, using the partner ID provided by Ctrl+Reach.
* That all necessary authorizations (Targeting and Statistics) have been granted at the time of sharing.
* Notify support that you have shared the Pixel ID ;)  
 
### 3. Temporary technical problem
* It may also be a temporary bug in the display of the Pixel on the Ctrl+Reach application.
* **What to do :** If none of the above solutions work, contact Ctrl+Reach support or open a chat ticket to report the problem. The technical team will be able to check and resolve the error quickly.


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